課程大綱

課程資訊

課程名稱	跨文化溝通與管理 Cross-Cultural Communication and Management
開課學期	111-1
授課對象
授課教師	畢南怡
課號	IM2014
課程識別碼	705E23700
班次	02
學分	2.0
全/半年	半年
必/選修	選修
上課時間	星期五8,9(15:30~17:20)
上課地點	管二304
備註	本課程以英語授課。兼通識A5。。A5:公民意識與社會分析領域。可充抵通識總人數上限：50人

課程簡介影片
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課程大綱
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課程概述	Drawing on studies in psychology, management, and communication, this course covers a variety of topics (e.g., identity, motivation, and interpersonal relationships) from a cross-cultural perspective. The first half of the course starts with an introduction to culture and cross-cultural communication and precedes to mapping world cultures along the dimensions of value systems as well as how such systems affect individuals in terms of development and communication. The second half of the course applies knowledge to different settings and elaborates on how the differences impact conflict management and relational maintenance in various contexts, such as tourism, business, education, and health care.
課程目標	This course aims to aid the students to understand the importance of culture in individual, group, and organizational settings with the objectives of enhancing communications and managing cultural differences effectively. Upon finishing this course, students are expected to be able to: 1. Explain the impact of cultural value systems on human motivation, behaviors, emotions, and interpersonal relationships. 2. Cultivate competence in oral, written, and interpersonal communication and skills of collaboration through the group project. 3. Develop a culture-sensitive perspective to understand the cultural differences in various contexts and address challenges in them.
課程要求	1. Preparation and attendance: Students are expected to prepare for each class by reading or watching assigned materials. Students may be called on to summarize the major arguments of the assigned materials and/or give their own interpretation or critique of them. Regular attendance is expected. Failure to attend regularly and be prepared will be grounds for a grade reduction at the professor’s discretion. 2. Professionalism and active participation: You should come to the class prepared to listen and participate. Your level of engagement with the materials is part of your grade. You are expected to contribute your thoughts and opinions during class discussion and group presentation. 3. Respect: All individuals in the class are expected to maintain mutual respect in the learning environment. 4. Laptops/tablets/cellphone policy: You are allowed to use laptops or tablets in class to take notes. You should, however, refrain from using the cellphone during class time, especially when your classmates are presenting their work.
預期每週課後學習時數
Office Hours	另約時間備註： Contact me to make an appointment (nanyibi@ntu.edu.tw)
指定閱讀	Martin, J. N., & Nakayama, T. K. (2018). Experiencing intercultural communication: An introduction (6th edition). New York, NY: McGraw-Hill Education.
參考書目	Additional readings and materials will be posted on NTU COOL at least one week in advance.
評量方式 (僅供參考)

課程進度

週次	日期	單元主題
第01週	09/09	Moon Festival – No Class
第02週	09/16	Course Overview and Introduction; Cultural Values
第03週	09/23	Culture and Cross-Cultural Communication: History, Concepts, and Scope
第04週	09/30	Identity and Personality Chapter 4
第05週	10/07	Verbal Issues in Cross-Cultural Communication Chapter 5
第06週	10/14	Non-Verbal Issues in Cross-Cultural Communication Chapter 6
第07週	10/21	Emotions and Motivations Will be posted later
第08週	10/28	Mid-Term Exam
第09週	11/04	Conflict Management Chapter 8
第10週	11/11	Relationship Development and Management Chapter 9
第11週	11/18	Contexts: Tourism and Business Chapters 10 - 11
第12週	11/25	Contexts: Education and Health Care Chapter 12 - 13
第13週	12/02	Contexts: Education and Health Care
第14週	12/09	Group Presentation Day 1
第15週	12/16	Group Presentation Day 2
第16週	12/23	Final exam